Customer Support
Browse our list of frequently asked questions. If you don't find the information you need, please don't hesitate to reach out.
Computer & Technical Issues
Having trouble getting your course to properly load? Experiencing issues with audio or visual components.
Course Questions
Have questions about the courses and certifications.
General Online Training FAQs
Have questions about taking training online, accessing the course and tracking progress?
Contact UsSend us an email
Our customer support team is available between 7:00 am to 4:00 pm Pacific Time.
We are closed on statutory holidays and weekends.
You can also reach us by phone at (888) 461-9080.
Fields marked * are mandatory.
We're here to help!
Reach out to us and we'll happily answer your questions. We're always ready to help find a solution.
Please include your full name, birthdate, and any previous email addresses you may have used to get your certificate in the past.
Technical, Administrative, & Online Assistance