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Customer Support

Browse our list of frequently asked questions. If you don't find the information you need, please don't hesitate to reach out.

Computer & Technical Issues

Having trouble getting your course to properly load? Experiencing issues with audio or visual components.

Technical FAQs

Browser and Computer Issues

Course Questions

Have questions about the courses and certifications. 

Serving It Right FAQs

Special Event Server FAQs

General Online Training FAQs

Have questions about taking training online, accessing the course and tracking progress? 

Contact Us

Send us an email

Our customer support team is available between 7:00 am to 4:00 pm Pacific Time.

We are closed on statutory holidays and weekends.

You can also reach us by phone at (888) 461-9080.

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Please let us know a few details about your question or comment.

We're here to help!

Reach out to us and we'll happily answer your questions. We're always ready to help find a solution.

Please include your full name, birthdate, and any previous email addresses you may have used to get your certificate in the past.

Technical, Administrative, & Online Assistance